business management 60
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Organizational behavior is really the combination of four areas of study – psychology, social psychology, sociology, and anthropology. While each of these areas involves an examination of people and their interactions, the focuses are quite different:
Psychology – studies the mind and how people make decisions.
Social Psychology – examines how people work in groups.
Sociology – explores how systems work within the organization.
Anthropology – examines how culture works within the organization.
Now, assume that you are an organizational consultant and have been asked by a new CEO to evaluate the strengths and weaknesses of the organization.
- Of the four areas of study listed above, which would you focus on first?
- Make sure to explain why you chose this area, and why it would take precedence over the other areas.
- View this short video for guidance.
What benefits can a diverse workforce provide to an organization?
What are the possible negative consequences for an organization that does not embrace diversity?
What strategies can managers implement to enhance cultural awareness and overcome preconceived biases or stereotypes?
Daniel Goleman, a psychologist, was the first to popularize the trait Emotional Intelligence, sometimes referred to as EI. Emotional Intelligence is a person’s capacity to be aware of her or his emotions and feelings towards others to influence their thinking and actions. The four components of EI are:
Self-awareness – This is your ability to read your own emotions accurately to know how your actions or lack thereof affect others.
Self-management – This is your ability to control or regulate your emotions and act with integrity.
Social-awareness – Gives you the ability to understand the needs of others and show empathy towards them.
Relationship management – this is your ability to communicate clearly and convincingly, reduce conflict and build strong bonds.
- How has your emotional intelligence, or lack of emotional intelligence, positively or negatively impacted your professional or personal relationships?
- Choose ONE of the components of EI and explain how it contributes to job satisfaction.
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Motivation is the psychological process that arouses and directs behavior. There are three theories that will help us understand the motivation of employees in the workplace.
Goal-setting theory – Suggests behavior can be motivated with specific, challenging goals that are obtainable. The key to goal-setting theory is ensuring employees understand what is expected and accept the goals.
Self-efficacy – Is the belief “I Can/Can’t Do this Task.” Self-efficacy is the belief in one’s personal ability to do a task. There is a lot to be said to scoring high in this trait. People who are confident about their ability tend to succeed, whereas those who doubt their ability tend to fail.
Reinforcement theory – Explains how behavior can be altered by administering positive or negative consequences to actions of employees. Behavior with positive consequences tends to be repeated, and behavior with negative consequences tends not to be repeated.
For this week’s discussion, I want you to take a moment to think about what it would take to motivate you to achieve your goals at work, and what it would take to motivate people that you’ve worked with, or your family or friends, to achieve their goals.
Of the four areas of study listed above, which would you focus on first?
Make sure to explain why you chose this area, and why it would take precedence over the other areas